terms and conditions 

Thank you for being interested in joining the Smart Mama Word!

 

By purchasing or using services of the Smart Mama World, you (hereafter referred to as “client”) acknowledge these terms and conditions and enter into a legal relationship with the founder of the Smart Mama World, Dr. Jessica Di Bella, Chausseestr. 34A, 10115 Berlin, Germany (hereafter referred to as “Smart Mama World” or “SMW”).

A. General Terms 

 

A1. This agreement shall be governed and construed in accordance with the laws of the German Federal Law.

A2. Dates, times, locations, and structure of services and events of SMW are subject to change. Changes are communicated to the client on the SMW website, via e-mail and/or in the SMW WhatsApp group.

 

A3. Locations of SMW events and services vary depending on the season and weather (e.g. outdoor location in summer). The respective location will be communicated in the SMW WhatsApp-group and on the SMW website.

A4. SMW shall not be liable for any consequential, incidental, or indirect damages before, during or after events or services.

 

B. Payment and Validity

 

B1. The client agrees to pay SMW the tuition amount agreed for the selected service or event. Tuition includes the service or event(s) and applicable course materials. Transportation, lodging and food costs are not included.

 

B2. The tuition can be paid via bank transfer or online payment methods offered at the SMW website.

 

B3. Full Payment is due at the time the client attends a SMW event or uses a SMW service.

 

B4. After the payment is registered on SMW’s bank account, the client receives an invoice for tax purposes. For this, the client is asked to provide her name and address.

 

B5. The tuition fee entitles the client to attend SMW events or services of the respective amount (e.g. 10 sessions card) within 6 months. Validity starts with the first attendance of a SMW event or service.

 

B6. Registration and cancellation of registration is possible until 24 h prior to the event. The link for event registration will be shared after the purchase via e-mail. Short-term cancellation (below 24 h) leads to a no-show-fee of 100%. Thus, if the client does not attend the event or service without cancelling 24 h before, the full tuition is charged.

 

B7. The client shall not be entitled to claim reimbursement of any advance payments made by the client. Nevertheless, the client can transfer the remaining tuition to another person within the SMW target group.

 

 

C. Individual and Group Coaching

 

C1. Coaching is partnership between a coach and one or several clients in a thought-provoking and creative process that inspires clients to maximize personal and professional potential. It is designed to facilitate the development of personal, professional or business goals and to develop and carry out a strategy for achieving those goals.

 

C2. The client is solely responsible for creating and implementing her own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and interactions with the coach and other clients. As such, the client agrees that the coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.

 

C3. Client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education and recreation. The client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the client’s responsibility.

 

D. Ambassadors

 

D1. SMW Ambassadors are in no way legally connected to SMW and, in particular, not employees of SMW. The Ambassadors do not represent Smart Mama World as vicarious agents. Thus, SMW does not accept any legal responsibility and liability for damages resulting from the behavior and actions of Ambassadors. Nor are they legally responsible for the behavior or actions of the Smart Mama World members or any other attendees during SMW events or services.

 

E. Other

 

E1. In accordance with Section 246a German Introduction Act to the German Civil Code (Einführungsgesetz zum Bürgerlichen Gesetzbuch), the client may cancel the contract within fourteen (14) days without stating a reason. The fourteen days period starts with the day of entering into contract.

 

In order to exercise the cancellation right, the client must inform

 

Smart Mama World

Dr. Jessica Di Bella

Chausseestr. 34A

10115 Berlin

Germany

Email: hello@smartmama.world

 

with a clear statement on their decision to cancel the contract. In order to meet the fourteen days cancellation period, it will be sufficient to send out the cancellation notice within the two weeks period.

 

E2. If the client requested that the service performance by SMW should already start during the fourteen days cancellation period, the client shall pay a reasonable amount (e.g. trial session fee for group sessions) which shall adequately reflect the part of the services which have been performed until the cancellation, by taking the entire scope of the originally purchased services into account.

 

E3. SMW reserves the right to modify the services or to offer services different from those offered at the time of the client’s purchase. However, if the changes exceed the extent necessary to maintain the contractual conformity of the Services, SMW shall only be entitled to make such changes provided that

  1. SMW has good reason for the modification,

  2. such modification is made without additional cost to the client, and

  3. SMW informs the client about the modification in a clear and comprehensible manner.